Call us to arrange a time-out at Half-time
Half-time is a service which provides one to one support, advice and access to practical help such as phone charging, lockers, hot showers, snacks and the opportunity to talk through issues (depending on location).
The service is for those who are sleeping rough or experiencing homelessness and on the streets, and can be accessed by a call to our helpline or by meeting the team at locations across Bournemouth, Christchurch and Poole. We will take time to listen to you.
We want to see an end to all forms of homelessness. We want people to not just find a roof over their heads, but a secure home and community where they can start to live life to the full.
We developed Faithworks Arch in response to this – we provide connection, support, purposeful activities and training to support people on their journey from crisis to resilience – find out more below.
We are also a founder member of the Homelessness Partnership BCP – find out more on their site below.
Need help now?
If you are rough sleeping phone:
- St Mungo’s: 01202 315962
*If there is no answer you can leave a message with your name and the location of where you are sleeping - Faithworks Helpline: 07842 174241
(Mon-Fri, 10am – 12pm, except bank holidays)
At risk of losing your home, phone:
- Housing Early Prevention Service: 01202 633819 (advice and support for those at risk of eviction or homelessness)
- BCP Council Housing Options: 01202 123 147
- BCP Council out of hours: 01202 123456
Homelessness Help FAQs
Homelessness – how to help
Help and support from Arch Connection (Homelessness)
Arch Connection: Half-time Helpline
Connection is all about providing you with a first step on the journey of getting help – we listen to your story, provide practical help for today, and agree actions towards taking your next steps.
We can help by providing:
- Support & advice
- Friendly chats
- Practical support
- Prayer
- Links to other agencies
To book an appointment call our Helpline, open Monday – Friday, 10am – 12pm (except bank holidays): 07842 174241
Arch Connection: Half-time Service
We provide hour long appointments with access to: hot showers, lockers, snacks, toiletries, phone charging and the opportunity to talk through issues. We work closely with the St Mungo’s Team.
We also work closely with other agencies to provide Connection Stations at safe places for those affected by homelessness.
- Half-time: located within St Mike’s Church, Poole Road, Bournemouth, BH2 5QU. To book an appointment call the Helpline on 07842 174241, Monday – Friday, 10am – 12pm (except bank holidays).
- Connections Stations: InTouch Community Meal at Lansdowne Church, Lansdowne Road, Bournemouth on Tuesday & Friday, 11.45am – 1.30pm
- Connection Stations: Christchurch Food Bank+ on Thursday morning (see below)
Food & Health Support
Free hot meals are provided every day across Bournemouth, Christchurch and Poole. You can find the list and more details about each one below.
The HealthHub provides accessible, high-quality, patient-centred healthcare for those experiencing homelessness. Appointments can be booked by phoning 07395 560343 when the hub is open – find out more below.
The Storehouse
When people move out of emergency accommodation, their new home is often empty. Providing simple, but quality pre-loved furniture and basic cooking facilities brings life and hope rather than despair and relapse.
Our Storehouse collects good quality furniture and delivers it to those referred to us by BCP Council or other partners.
We also provide new white goods such as microwaves, kitchen packs and fridges, so that food can be cooked and stored.
We need donations of beds, chest of drawers, bedside cabinets, dining tables and chairs, coffee tables, TV stands, sofas and armchairs – find out more about how to donate furniture below.
Hope into Action homes
People don’t just need shelter; they need a home: a place of safety, a place for friendship.
We partner with Hope into Action to provide homes for those escaping homelessness using Hope into Action’s highly successful and unique model. Local investors buy a property which is leased to Faithworks. We then work alongside local church teams to enable individuals or families to settle in, build friendships and find confidence for the future.
We have four homes but are aiming for twenty! These homes make a huge difference – the family who moved into our second home, had been in bed and breakfast for two years: now one of the children has built enough confidence to do a mini piano recital in the nearby church!
Other useful contact numbers
- Sleeping Rough in BCP: Call St Mungos 01202 315962 (24/7)
- Sleeping Rough in Dorset: Call Julian House on 01305 236585 (24/7)
- Worried about losing your home: in BCP call housing options on 01202 123147; in Dorset email housinghelp@dorsetcouncil.gov.uk
- Support for those who are homeless in BCP: see the Homelessness Partnership BCP site below
- Shelter (general housing advice): 0330 175 5121
- Let’s Talk Money: call 01202 985104
- Mental Health Connections: 0300 123 5440 (24/7)
- Domestic Abuse helpline: 01202 710 777
Arch Connection News & Events
Homelessness Winter Rucksack Appeal 2024
Urgent homelessness winter rucksack appeal to help those moving on from rough sleeping: Here at Faithworks we want to see an end to all forms of homelessness including the abuse that is so
The Storehouse
“We found that only 2 per cent of social housing properties are let as furnished or part-furnished compared to 29 per cent in the private rental sector,”* The Storehouse provides furniture for those
The Archbishop of Canterbury Visits Faithworks Barista Project
We were honoured to have The Archbishop of Canterbury visit Faithworks as part of his tour of projects and churches in the Diocese of Winchester. Justin Welby visited The Barista Project, run in partnership
Homelessness Winter Rucksack Appeal 2024
Urgent homelessness winter rucksack appeal to help those moving on from rough sleeping: Here at Faithworks we want to see an end to all forms of homelessness including the abuse that is so
The Storehouse
“We found that only 2 per cent of social housing properties are let as furnished or part-furnished compared to 29 per cent in the private rental sector,”* The Storehouse provides furniture for those
The Archbishop of Canterbury Visits Faithworks Barista Project
We were honoured to have The Archbishop of Canterbury visit Faithworks as part of his tour of projects and churches in the Diocese of Winchester. Justin Welby visited The Barista Project, run in partnership
Invest in a Home
We partner with Hope into Action to provide homes for those escaping homelessness. Local investors buy a property and then lease it to Faithworks; working alongside local churches individuals or families to build a home, friendships and find confidence for the future.
Invest in a Home
We partner with Hope into Action to provide homes for those escaping homelessness. Local investors buy a property and then lease it to Faithworks; working alongside local churches individuals or families to build a home, friendships and find confidence for the future.
