Call us to arrange a time-out at Half-time
Half-time is a service which provides one to one support, advice and access to practical help such as phone charging, lockers, hot showers, snacks and the opportunity to talk through issues (depending on location).
The service is for those who are sleeping rough or homeless and on the streets, and can be accessed by a call to our helpline or by meeting the team at locations across Bournemouth, Christchurch and Poole. We will take time to listen to you.
We want to see an end to all forms of homelessness. We want people to not just find a roof over their heads, but a secure home and community where they can start to live life to the full.
We developed Faithworks Arch in response to this – we provide connection, support, purposeful activities and training to support people on their journey from crisis to resilience – find out more below.
We are also a founder member of the Homelessness Partnership BCP – find out more on their site below.
Need help now?
If you are rough sleeping phone:
- St Mungo’s: 01202 315962
*If there is no answer you can leave a message with your name and the location of where you are sleeping - Faithworks Helpline: 07842 174241
(Mon-Fri, 10am-12pm except bank holidays)
At risk of losing your home phone:
- Housing Early Prevention Service: 01202 633819 (advice and support for those at risk of eviction or homelessness)
- BCP Council Housing Options: 01202 123 147
- BCP Council out of hours: 01202 123456
Homelessness Help FAQs
Homelessness – how to help
Help and support from Arch Connection (Homelessness)
Arch Connection: Half-time Helpline
Connection is all about providing you with a first step on the journey of getting help – we listen to your story, provide practical help for today, and agree actions towards taking your next steps.
We can help by providing:
- Support & advice
- Friendly chats
- Practical support
- Prayer
- Links to other agencies
To book an appointment call our Helpline, open Monday – Friday, 10am – 12pm (except bank holidays): 07842 174241
Arch Connection: Half-time Service
We provide hour long appointments with access to: hot showers, lockers, snacks, toiletries, phone charging and the opportunity to talk through issues. We work closely with the St Mungo’s Team.
We also work closely with other agencies to provide Connection Stations at safe places for those affected by homelessness.
- Half-time: (next to the YMCA on Westover Road, Bournemouth) on Monday & Friday
- Connections Stations: InTouch Community Meal at Lansdowne Church, Lansdowne Road, Bournemouth on Tuesday & Friday, 11.45am – 1.30pm
- Connection Stations: Christchurch Food Bank+ on Thursday morning (see below)
Food & Health Support
Free hot meals are provided every day across Bournemouth, Christchurch and Poole. You can find the list and more details about each one below.
The HealthHub provides accessible, high-quality, patient-centred healthcare for those experiencing homelessness. Appointments can be booked by phoning 07395 560343 when the hub is open – find out more below.
The Storehouse
When people move out of emergency accommodation, their new home is often empty. Providing simple, but quality pre-loved furniture and basic cooking facilities brings life and hope rather than despair and relapse.
Our Storehouse collects good quality furniture and delivers it to those referred to us by BCP Council or other partners.
We also provide new white goods such as microwaves, kitchen packs and fridges, so that food can be cooked and stored.
We need donations of beds, chest of drawers, bedside cabinets, dining tables and chairs, coffee tables, TV stands, sofas and armchairs – find out more about how to donate furniture below.
Hope into Action homes
People don’t just need shelter; they need a home: a place of safety, a place for friendship.
We partner with Hope into Action to provide homes for those escaping homelessness using Hope into Action’s highly successful and unique model. Local investors buy a property which is leased to Faithworks. We then work alongside local church teams to enable individuals or families to settle in, build friendships and find confidence for the future.
We have three homes but are aiming for twenty! These homes make a huge difference – the family who moved into our second home, had been in bed and breakfast for two years: now one of the children has built enough confidence to do a mini piano recital in the nearby church!
Other useful contact numbers
- Sleeping Rough in BCP: Call St Mungos 01202 315962 (24/7)
- Sleeping Rough in Dorset: Call Julian House on 01305 236585 (24/7)
- Worried about losing your home: in BCP call housing options on 01202 123147; in Dorset email housinghelp@dorsetcouncil.gov.uk
- Support for those who are homeless in BCP: see the Homelessness Partnership BCP site below
- Shelter (general housing advice): 0330 175 5121
- Let’s Talk Money: call 01202 985104
- Mental Health Connections: 0300 123 5440 (24/7)
- Domestic Abuse helpline: 01202 710 777
Arch Connection News & Events
New Homeless Initiative SafeSleep Needs Volunteers
Here at Faithworks, we long to see an end to homelessness: but it takes more than providing a bed to sleep in. One of the main reasons that people fall into homelessness, or are
Street Talk Tour Update – The reality and the opportunity
Our 8-day Street Talk tour in May around the churches in all 3 of our towns was a great success, but every session had a key moment when the reality really struck home. As
Royal Visit to Faithworks Arch Carpentry Workshop
“In a modern and progressive society, everyone should have a safe and secure home, be treated with dignity and given the support they need. Through Homewards, I want to make this a reality
New Homeless Initiative SafeSleep Needs Volunteers
Here at Faithworks, we long to see an end to homelessness: but it takes more than providing a bed to sleep in. One of the main reasons that people fall into homelessness, or are
Street Talk Tour Update – The reality and the opportunity
Our 8-day Street Talk tour in May around the churches in all 3 of our towns was a great success, but every session had a key moment when the reality really struck home. As
Royal Visit to Faithworks Arch Carpentry Workshop
“In a modern and progressive society, everyone should have a safe and secure home, be treated with dignity and given the support they need. Through Homewards, I want to make this a reality
