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Faithworks Arch Connection (Homelessness)

Faithworks Arch Connection (Homelessness)2023-09-22T17:10:38+01:00

Call us to arrange a time-out at Half-time

Half-time is a service which provides one to one support, advice and access to practical help such as phone charging, lockers, hot showers, snacks and the opportunity to talk through issues (depending on location).

The service is for those who are sleeping rough or homeless and on the streets, and can be accessed by a call to our helpline or by meeting the team at locations across Bournemouth, Christchurch and Poole. We will take time to listen to you.

We want to see an end to all forms of homelessness. We want people to not just find a roof over their heads, but a secure home and community where they can start to live life to the full.

We developed Faithworks Arch in response to this – we provide connection, support, purposeful activities and training to support people on their journey from crisis to resilience – find out more below.

Faithworks Arch

We are also a founder member of the Homelessness Partnership BCP – find out more on their site below.

Homelessness Partnership BCP

Need help now?

If you are rough sleeping phone:

  • St Mungo’s: 01202 315962
    *If there is no answer you can leave a message with your name and the location of where you are sleeping
  • Faithworks Helpline: 07842 174241
    (Mon-Fri, 10am-12pm except bank holidays)

At risk of losing your home phone:

  • Housing Early Prevention Service: 01202 633819 (advice and support for those at risk of eviction or homelessness)
  • BCP Council Housing Options: 01202 123 147
  • BCP Council out of hours: 01202 123456
Homelessness Partnership help

Homelessness Help FAQs

I’m sleeping rough or at risk of homelessness2023-07-17T16:40:36+01:00

If sleeping rough, call St Mungo’s on 01202 315962.

If you are at risk of homelessness, call the Housing Advice team on 01202 123147.

Where can I go to get help?2023-09-22T16:11:12+01:00

*The Half-time Helpline can be contacted on 07842 174241 and is open Monday – Fridays, 10am – 12pm (except bank holidays)


Half-time provides appointments to talk through your situation, wash, charge your phone and more. Phone the Half-time Helpline to book an appointment.


Half-time appointments, for those who are sleeping on the streets, are available every Thursday at Christchurch Food Bank+ – phone the Half-time Helpline to book an appointment.


Routes to Roots provide support for those who are homeless, vulnerably housed and those newly housed. Contact Routes to Roots on 01202 667880.

Where can I get food?2023-10-27T09:34:33+01:00

Free hot meals are provided across Bournemouth and Poole every day of the week – you can find this list on the Community Meals map below.

Community Meal map
Where can I get clothes?2023-07-17T16:36:17+01:00

Hope Housing through their Hope & More charity shop on Seabourne Road and the AOK Rucksack Appeal have clothes vouchers and a variety of ways of helping with clothing and shoes – call them on 01202 312231.

Half-time and many of the venues offering hot meals have a small range of clothing especially underwear and toiletries.

Where can I get a shower?2023-07-17T16:34:40+01:00

Showers are available at Half-time by appointment. you can book an appointment by calling the Faithworks Helpline on 07842 174241.

I am worried about my rent2023-07-17T16:33:00+01:00

Let’s Talk Renting provides resources and support to tenants with the aim of reducing homelessness. Find out more and contact the team below.

Let’s Talk Renting

Homelessness – how to help

Donate clothing and personal hygiene items2023-07-17T16:32:13+01:00

We need donations of underwear, socks, clothing and personal hygiene items for those moving on from homelessness – see our shopping list below.

Please deliver any donations to the Faithworks’ office during Monday – Friday, 10am – 4pm.

Faithworks office is located within Winton Methodist Church, Heron Court Road, Bournemouth, BH9 1DE

Half-time shopping list
Donate furniture2023-07-17T16:31:25+01:00

We need donations of good quality furniture for our Storehouse to then deliver to those moving on from homelessness and vulnerable accommodation.

We regularly need the following items:

  • Beds & mattresses (single & double)
  • Bedding
  • Chest of drawers
  • Bedside cabinets
  • Dining tables & chairs
  • Coffee tables
  • TV stands
  • Two seater sofas & armchairs

For more information see The Storehouse below.

The Storehouse

We frequently need volunteers for a range of roles such as within our carpentry workshop, storehouse and logistics team and Doorstop Shop. Find our latest volunteer opportunities below.


Regular donations enable us to expand our support to those who are escaping homelessness.

Gift Aid means that you can support us even more, at no extra cost to yourself!

You can find all you need on our Donate page below.


We partner with Hope into Action to provide homes for those escaping homelessness using Hope into Action’s highly successful and unique model. Local investors buy a property which is leased to Faithworks. We then work alongside local church teams to enable individuals or families to settle in their new home, build friendships and develop their life skills and confidence for the future.

We need investors to enable us to open more Hope into Action homes – find out more below.


Help and support from Arch Connection (Homelessness)

Arch Connection: Half-time Helpline

Connection is all about providing you with a first step on the journey of getting help – we listen to your story, provide practical help for today, and agree actions towards taking your next steps.

We can help by providing:

  • Support & advice
  • Friendly chats
  • Practical support
  • Prayer
  • Links to other agencies

To book an appointment call our Helpline, open Monday – Friday, 10am – 12pm (except bank holidays): 07842 174241

Arch Connection: Half-time Service

We provide hour long appointments with access to: hot showers, lockers, snacks, toiletries, phone charging and the opportunity to talk through issues. We work closely with the St Mungo’s Team. 

We also work closely with other agencies to provide Connection Stations at safe places for those affected by homelessness.

  • Half-time: (next to the YMCA on Westover Road, Bournemouth) on Monday & Friday
  • Connections Stations: InTouch Community Meal at Lansdowne Church, Lansdowne Road, Bournemouth on Tuesday & Friday, 11.45am – 1.30pm
  • Connection Stations: Christchurch Food Bank+ on Thursday morning (see below)

Food & Health Support

Free hot meals are provided every day across Bournemouth, Christchurch and Poole.  You can find the list and more details about each one below.

The HealthHub provides accessible, high-quality, patient-centred healthcare for those experiencing homelessness. Appointments can be booked by phoning 07395 560343 when the hub is open – find out more below.

Free hot meals map
Health hub

The Storehouse

When people move out of emergency accommodation, their new home is often empty.  Providing simple, but quality pre-loved furniture and basic cooking facilities brings life and hope rather than despair and relapse.

Our Storehouse collects good quality furniture and delivers it to those referred to us by BCP Council or other partners.

We also provide new white goods such as microwaves, kitchen packs and fridges, so that food can be cooked and stored.

We need donations of beds, chest of drawers, bedside cabinets, dining tables and chairs, coffee tables, TV stands, sofas and armchairs – find out more about how to donate furniture below.

Donate Furniture

Hope into Action homes

People don’t just need shelter; they need a home: a place of safety, a place for friendship.

We partner with Hope into Action to provide homes for those escaping homelessness using Hope into Action’s highly successful and unique model. Local investors buy a property which is leased to Faithworks. We then work alongside local church teams to enable individuals or families to settle in, build friendships and find confidence for the future. 

We have three homes but are aiming for twenty! These homes make a huge difference – the family who moved into our second home, had been in bed and breakfast for two years: now one of the children has built enough confidence to do a mini piano recital in the nearby church! 

Hope into Action website

Other useful contact numbers

  • Sleeping Rough in BCP: Call St Mungos 01202 315962 (24/7)
  • Sleeping Rough in Dorset: Call Julian House on 01305 236585 (24/7)
  • Worried about losing your home: in BCP call housing options on 01202 123147; in Dorset email
  • Support for those who are homeless in BCP: see the Homelessness Partnership BCP site below
  • Shelter (general housing advice): 0330 175 5121
  • Let’s Talk Money: call 01202 985104
  • Mental Health Connections: 0300 123 5440 (24/7)
  • Domestic Abuse helpline: 01202 710 777
Homelessness Partnership BCP

Arch Connection News & Events

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